What’s New — February 2019 Product Update

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We’re well into the beginning of 2019 and you know what that means… New resolutions, goals, and dreams!

Our goal this year? To bring to your attention great new functionality that you may not have known about before. Check it out!

New Donation Export

This is a big one! We went back to the drawing board with our exporting tool to find out how to make exporting your donation data even better.

Administrators want one report, while bookkeepers and accountants want another. In the past in our system, these have been two exports.

But we thought, what if we could combine these exports into a single file that gave you all the information you want at once? This was a hefty project but we climbed that mountain! In fact, the code name for this feature with our team was called the “Holy Grail Export of Glory.”

The “Export of Glory” combines the transaction information you need with all the donor’s personal information you collected on their first donation. So no matter how you like your data, our new donation export will have everything you need in one single report.

Simply select the new ‘Donations’ export to get the information combined into a report you have been asking for.

If you still like the old way, we will keep the former exports around for a while, so can keep on truckin’ while you warm up the new one. We’d love to hear from you about ways we might be able to fine tune it!

Top Secret Intel

We’re so excited about some new features our team has been working on to help you build, track, and manage your relationships with your donors even better! We just had to let you know there’s some cool stuff coming. So be on the lookout!
Finally, take a look below for all the other fixes our team pushed!

Additional Release Notes

Fixed: Ticket Widget Mobile Responsive
Our ticket widget thought it was cool to behave like it was 2005. Pinch to zoom is as trendy today as frosted tips.

Fixed: Sorting Upcoming Events
When you sorted by upcoming events, it ordered them in reverse for some odd reason. Cute joke, Mr. Sorting Option, but no one thinks this way.

Fixed: Copy Address Data

The system asked if you wanted to copy your previously entered address when there wasn’t an address entered yet. Our system hates you double-entering your information so much, it was trying to copy the information you hadn’t even entered yet. Now it won’t ask until the first address has been entered.

Fixed: Saved Payment Information Stopped Loading

For some reason, when logging in, your saved payment information didn’t populate on the page. We unplugged the router for 10 seconds and all is good now.

Fixed: Claim Account Link Went To Nowhere

A link to claim your account went rogue and instead took you nowhere — a diabolical scheme to overthrow passwords and accounts in the system. These dark forces have been defeated and order has been restored.

Fixed: Thermometer Widget Type Changed For No Reason

The widget type selector would change when it wasn’t asked to. How impolite. Now the widget must have a dang good reason to change.

Fixed: We misspelled our own street address

Yes, it’s true and sadly this is not our most embarrassing typo. Clearly, grammar and spelling is not our strong suit. On your invoices, we are spelling our street address gooder.

Fixed: Seat Holds Didn’t Show Sold Seats

When using group holds, the system showed all held seats as available when they weren’t. That’s fake news and we’re not CNN.

Fixed: Speaker Social Icons Displayed Extra Text

On the speaker profiles, the social media icons started receiving some unwanted text next to the icons. These unwanted textual advances will not be tolerated.

Fixed: Couldn’t Delete nor Download Uploaded Images

In your uploaded image gallery, you suddenly were unable to delete or download. We know you’re not ready for this level of commitment yet. So now you can delete and download them again.

Fixed: Allow International Phone Number in Organizational Settings

The system only expected US based phone numbers in organization settings. We sent the settings page to a Tony Robbins conference to eliminate this kind of small-minded thinking.