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Free & friendly support from real people who care deeply about your mission.

All the ways we can help

Message our team

Message with a friendly member of our team through the orange bubble in the bottom right corner of the screen. Available 7:00 am - 6:00 pm (PST) Monday - Friday. Limited support on weekends.

Contact support

Schedule a Support call

Email support:
Call 888-317-4539 to leave a voicemail for support and request a call back

Contact sales

Call our sales team
: (888) 552-1362
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Free onboarding

Every new customer has an opportunity to take advantage of free onboarding with a member of our Solutions Team.

Schedule free onboarding

GivingFuel Academy

Access video tutorials on getting started as well as empowering resources and best practices to accelerate your fundraising efforts.

Help articles

Our Help Center houses dozens of articles and video walkthroughs to solve all types of GivingFuel questions you may have.

Think of us as another member of your team. Seriously.

Every member of our Support Team have worked in the nonprofit sector themselves. We can't wait to help your organization thrive.
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  • Real people who genuinely care about your mission
  • Talk to us via chat, phone, email, or Zoom
  • Every pricing plan gets free & friendly support
  • Free onboarding and account set up
  • Donation & event page building services available
  • Daily jokes & puns upon request