4 GivingFuel Updates to Boost Your Fundraising

Our team is always working to make the platform better so you can raise more and expand your impact, and today I wanted to share a few newer features you might’ve missed.

Each of these updates is designed to help you stay connected with donors and grow your fundraising:

• Smarter Contact Management
• Recover Missed Donations with Winback Emails
• Instantly Connect with Donors via Text Messaging
• Make Every Donor Message Feel Personal with Variables

Let’s take a quick look at what’s new and how each of these can help you raise more and connect better with your donors.

1. Contact Tags & Management are Here

We’ve rolled out CRM improvements to help you organize supporters and connect more effectively, without adding extra work.

You can now easily import and update donors with a simple CSV upload, making it faster to bring your lists into GivingFuel and keep everything up to date. Once your donors are in, custom tagging lets you organize them in ways that reflect your fundraising, whether donors, volunteers, recurring givers, event attendees, or any group you define.

Take it a step further with auto-tagging. Contacts are tagged in real time based on rules you set, like repeat donors and total donations, so your lists stay accurate without manual work.

These tags help you target the right donors while keeping outreach simple, organized, and effective.

2. Recover Missed Donations with Winback Messages

Winback Messages are designed to help you recover donations that didn’t quite make it across the finish line.

Even with GivingFuel’s streamlined donation experience, supporters can still drop off before completing their gift. When that happens, you can automatically send a personalized message inviting them back to finish.

You control the timing and message, and can send a series of reminders to re-engage donors, whether creating urgency around a deadline or offering a simple nudge.

Plus, abandoned donors are saved in your GivingFuel CRM, so you can continue building the relationship beyond a single follow-up.

Start using Winback Emails today so fewer donations slip through the cracks.

3. Instantly Connect with Donors via Text Messaging

Now you can reach your supporters right where they are, with text messaging built directly into GivingFuel.

Send text message blasts to your donor list for campaign launches, urgent needs, event reminders, or quick updates. It’s a fast, effective way to get your message seen and drive immediate action.

You can also automatically send personalized text messages right after someone donates, creating a timely, meaningful touchpoint that strengthens the donor relationship from the very start.

Whether you’re sending a quick text or a full SMS campaign, you now have a more direct, personal way to engage your audience and keep your fundraising momentum going.

4. Make Every Donor Message Feel Personal with Variables
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You can now personalize your donation emails and text messages with dynamic name variables, so every outreach feels like it was written just for that supporter.

With a simple “Add Variable” option, you can insert a donor’s first name, last name, or full name into your messages, along with fallback text to ensure everything reads naturally every time. It all populates automatically when the message is sent, with no extra work required.

A small upgrade that drives more engagement and stronger donor relationships through more personal outreach.

These updates are all about helping you stay organized, recover more donations, and connect with donors in more meaningful ways. If you want help setting any of this up, our team will jump in.

We’re here to support you every step of the way as you grow your most successful fundraising efforts.
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— Eric Knopf & The GivingFuel Team